If user followed all the above mentioned instructions carefully, printing and scanning issues can be resolved very easily using HP print and scan doctor. If any on screen instructions to be followed cross mark will be displayed.Īs mentioned above you can follow the given instructions and resolve your issues with the help of HP print and scan doctor. Yes the test is failed and it requires any skipped user action then an exclamation mark will be given. If the tool has found some issues and repaired means a wrench will be displayed. In case if the screen Shows instruction to install printer software kindly do that because most of the issues will be resolved then.Īfter that a list of test results will be displayed to resolve if any issues are found.Ī green Tick mark will be given if the printer has passed the test. Kindly select any one of the given options depending upon your issue. In case if it's still not available kindly check with your connection problems.Īfter that ,two options saying fix printing or fix scanning will be given to user to select one for resolving the respective issue. If your printer model is not available on the list kindly click on the retry option Just by turning it on. Now select your respective printer model from the available list of printer models. While downloading kindly make sure that the printer and the computer is running.Ĭlick on start button As soon as the HP print and scan doctor is opened. Once the download is completed track the location where the file is downloaded and click HPPS.exe To run it. Kindly download HP print and scan doctor from the official website. The step by step procedure is as follows:
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